Absolutely! You can manage your subscription directly from the "Billing" tab. Plan changes take effect from the next billing cycle.

Yes, if you manage 10 or more active brands, a discount offer is automatically applied to each brand, making it easier to scale cost-effectively.

Yes! Even if you have zero followers, as long as your content gets at least 500 average views, you can start collaborating.

Simply download the Bulba app from the App Store, create your account, and connect your Instagram or TikTok to sync your stats.

Yes — we give you a 10-day window after your collaboration to upload your content. This keeps things fair for brands and ensures you can keep booking exciting new collabs without interruption.

You’ll get an app notification and email once the brand accepts, rejects, or reschedules your collaboration request.

Minimum 0 followers and 500 average views. Higher stats unlock higher-value collaborations.

Select a campaign, choose a date/time, and submit a request. Businesses have 72 hours to respond.

In short, yes! However, it depends if the collab has a specified if you can bring "extra guests".

Rejections usually happen if profile info doesn’t match criteria. You can reapply or request support to review.

Yes, accounts can be reopened via password reset or by contacting support.

It's very simple! From the web admin panel: add offer, requirements, locations, and filters.

Try lowering requirements, sweetening the offer, or running multiple campaigns.

Don’t worry — no-shows are flagged and can’t book new collabs until resolved.

Yes! Some of the UGC Content is often free to use; some creators may set a fee if they’ve large number of followers.

You can pause from the Campaigns tab, or it auto-pauses if you’ve got too many pending.

If you reject a request, that creator won’t be able to reapply.

Head to the Team tab, add their emails, and they’ll get their own login.

Absolutely — add all your clients under one account and switch between them easily.

Each brand gets its own billing plan, so costs stay clear and separate.

Yes! Discounts kick in when you’re managing 10+ brands with us.

There’s no location trial, but you can test with our starter plan.

Think of what makes your venue irresistible — free meals for two, tasting menus, or fun experiences. The more appealing the offer, the more interest you’ll get.

In your Locations tab, you can set exact hours and days for collaboration bookings. That way influencers only see times you’re open and ready.

Yes, when viewing a collaboration card you can hit “Request Reschedule.” The creator will pick another time.

Mark the collab as “Cancelled” or “Incomplete” depending on the case. Their account will be restricted until they submit proper content or resolve the issue.

The number of guests is fixed during booking. If someone brings extras, you don’t need to honor the additional spots — politely remind them of the agreed offer.

Yes, you’re free to accept, reject, or reschedule. Creators simply see that the request wasn’t accepted — it doesn’t affect your reputation on Bulba.

They have a 10 day grace period. If they don’t post within that time, their account is paused until they upload content.

Yes. Reels should stay up indefinitely, and if content is removed, support can reach out to the creator and request a repost.

Yes, but with rules: content from creators under 5k followers is royalty-free. Those above 5k may charge a small licensing fee for reuse.

Plans allow up to a certain number of collaborations, but results depend on your offer and filters. Support can help you optimize if numbers are low.

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Yes, in special cases (like venue closures), we’ve issued refunds or account credits. Just contact support and we’ll help.

We add VAT where applicable. Invoices clearly state VAT amounts once we’re VAT registered.

They don’t! You publish a campaign, and influencers who meet your filters send collaboration requests.

Locations are your venues (like branches). Campaigns are the offers linked to those locations. You can assign multiple locations to one campaign.

In your dashboard, go to the New Collaborations tab to accept, reject, or reschedule.

All posts appear in your Posts tab. You can view, download, and check insights like reach and engagement.

Yes, you can set a Cooling Period when creating your campaign — this controls how soon a creator can reapply.

You can reject it in the Posts tab and ask them to re-upload. If needed, support can also step in.

Make the offer appealing, use strong photos in your campaign, and lower follower/view requirements if you’re not seeing enough requests.

Not necessarily. Check a creator’s past cancellation rate and niche fit before accepting.

Multiple campaigns with different offers often attract a wider variety of creators — for example, one “tasting menu” and one “cocktail night.”

Decline future requests from them and check cancellation rates before accepting new ones. This prevents repeated issues.

Offer higher-value experiences (like dinners for two with wine, or event tickets for multiple guests). Big creators look for meaningful perks.

Yes! Add your content requirements when setting up your campaign — you can include hashtags, tags, and collaborator requirements.

Report it to support. Depending on severity, they may be suspended from the platform.

Most venues notice traction after 15–20 micro-influencer collaborations within a short time frame.

Keep your stats updated by reconnecting Instagram/TikTok, maintain a clean profile, and apply for offers that fit your content niche.

Always cancel in advance through the app. No-shows hurt your record and may block you from booking new collabs.

You have 10 days to post your content. If you don’t, your account is paused until you submit.

Yes, if the business offer includes extra guests. The number is shown clearly when booking.

Follow the campaign details: tag the business, use required hashtags, geotag the location, and upload the right content type (Instagram Reel or TikTok video).

You can mark the collab as incomplete, but it may affect your booking ability. If there was a genuine issue (e.g. business closed), support can step in.

Currently, the mobile app is iOS-only. Android support is coming soon, but you can use an iPad or shared iPhone in the meantime.

No — connecting one platform is enough, but linking both opens up more opportunities.

You can reset your password via email. If you forgot which email you used, support can look it up using your social handle.

We pull data daily from Instagram and TikTok APIs — follower counts, average views, engagement, and more — so everything stays up to date.

Yes! In the booking page, you can often see who has attended or is attending, sorted by contacts and top influencers.

Support is available through in-app chat and email. Phone support isn’t included in most plans, but our team replies within 1–2 working days.

It depends! On Bulba, you have the option to collaborate based on gifted experience as well as cash payments.

Yes, new users get 6 collaboration credits to use within 7 days.

Yes. We keep pricing flexible and transparent. You can subscribe monthly or annually, and if things change, you’re free to cancel anytime i.e. no long contracts or hidden commitments.